At Gazebso, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return and refund policy. Please review the details below.

1. Returns Eligibility

You may return your item within 30 days of receiving it if:

  • The item is unused, in its original packaging, and in the same condition as received.
  • Proof of purchase is provided.
  • The item is not a final sale or non-returnable product.

2. How to Initiate a Return

To start a return, please contact our customer service team with your order details:

📍 Address: 1234 Oakwood Avenue, Los Angeles, CA 90001, USA
📞 Phone: +1 (555) 123-4567
✉️ Email: support@gazeblla.shop

Once your return is approved, we will provide instructions on how to ship the item back. The customer is responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be issued to your original payment method within 5-10 business days.
  • Shipping fees are non-refundable.

4. Exchanges

If you received a damaged or defective item, please contact us immediately. We will arrange a replacement or issue a refund, depending on availability.

5. Non-Returnable Items

Certain items are non-returnable, including:

  • Custom-made or personalized products.
  • Clearance or final sale items.
  • Items that have been used, assembled, or modified.

6. Cancellations

Orders can be canceled within 24 hours of purchase for a full refund. After this period, cancellations may not be possible if the order has already been processed.

For any questions regarding our return and refund policy, feel free to contact us. We’re here to help!