Warranty Policy
Last Updated: March 2024
Warranty Coverage
Gazebos
Limited lifetime warranty on structure
- Frame integrity
- Roof materials
- Hardware components
Pergolas
10-year structural warranty
- Frame structure
- Support posts
- Cross beams
Swing Sets
5-year warranty
- Main structure
- Swing components
- Safety features
Greenhouses
3-year warranty
- Frame structure
- Panel materials
- Door mechanisms
What's Covered
Our Warranty Includes:
- Manufacturing defects in materials and workmanship
- Structural integrity issues
- Hardware and component failures
- Material deterioration beyond normal wear
Warranty Exclusions
Not Covered:
- Normal wear and tear
- Weather-related damage
- Improper installation
- Unauthorized modifications
- Misuse or neglect
Warranty Claims Process
Contact Us
Reach out to our warranty department
Documentation
Provide proof of purchase and photos
Assessment
We'll evaluate your claim
Resolution
Repair or replacement as needed
Warranty Support
Contact our warranty department:
- 📧 Email: support@gazeblla.shop
- 📞 Phone: +1 (206) 694-9583
- 📍 Address: 15559 Union Ave #5018, Los Gatos, CA 95032, United States
- 🕒 Response Time: Within 24 hours